Review the most common questions before installing or subscribing.
Yes. The IBKR bridge connects your TWS or IB Gateway session to Trade3Dx. It uses subscribed quotes, Smart Depth and trades. See the IBKR setup guide; your account needs the relevant API market-data permissions.
No — Trade3DX is a completely separate Windows application. IBKR TWS / IB Gateway or NinjaTrader 8 provides the live market data through its companion bridge. Trade3DX handles all the visualization in its own window, independently.
Trade3DX supports IBKR TWS / IB Gateway and NinjaTrader 8 through their respective bridges. Feed coverage depends on the instrument, broker, provider, and your live market-depth subscriptions.
Trade3DX automatically saves your market data in the background while it runs. You can scroll back through up to 48 hours of depth, trades, and overlays at any time — no manual recording or export required.
Yes — you can cancel any time from your account dashboard. You'll keep access through the end of your current billing period, and you won't be charged again after that.
Your subscription covers one machine. If you need to move to a new computer, contact support and we'll take care of it.
No. Trade3DX runs as a completely separate application. It does not run inside NinjaTrader or TWS. Rendering, recording and data subscriptions still use computer and feed resources; performance depends on your system and workload.
There is a 14-day free trial before billing begins. Subscription charges are generally non-refundable once a billing period starts, except where required by law or for a verified billing error. See the Refund and Cancellation Policy.